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Universe Series Cat Scratching Mats

$35$30

Product Description

In the unknown universe, there are mysterious spaceships and little monsters from alien planets. They want to find cats living on the earth and accompany them to grow up.

Features

  • Natural Jute Rope – Selected natural jute, wear-resistant and scratch-resistant, no paper scraps. Natural jute are safe and will not fade.
  • Interest Shape – Cosmic element shape, interest and unique.
  • Thickened Non-Slip Bottom – The bottom is made of EVA material, waterproof and non-slip, easy to clean.
  • Space-Saving – The small form factor doesn’t take up much home space.

Tips

  • This product is a consumable

Information

  • For: Cats
  • Main function: Grind Claws
  • Material: Jute Rope
  • Dimension:
    Little Monster: 15.7 in x 15.7 in / 40 cm x 40 cm
    Planet: 19.7 in x 14.2 in / 50 cm x 36 cm
    Spaceship: 17.35 in x 15.7 in / 44.5cm x 40 cm
  • This dimension was obtained by manually measuring the product, it may be off by 1 inch (1-3cm)

About us

We love and care about cats as much as you do. All staff of zezelife is composed of senior cat lovers. Cooperating with product designers, graphic designers, and professional veterinarians, we build our brand to give 100% love to all furbabies and are committed to producing interesting and loving pet products.

Shipping Policy

US SHIPPING

According to the location where the item is stored, we provide 2 shipping methods to US customers:

  • 3-7 Day Domestic Standard Shipping from our Los Angeles warehouse
  • 1-6 Weeks International Shipping from overseas, the exact time is based on the size/weight of the package.
    • 1-3 weeks Air Shipping for small packages.
    • 4-6 weeks Economy Shipping for oversized items

For example, if you purchase a product that is in stock in LA, you can get it within 7 days. However, if it is out of stock in the US warehouse, it will be shipped overseas.

To US (except AK, HI and outer islands)

US Shipping Policy Domestic International
Standard Shipping Economy Shipping Air Shipping
Free Shipping for order $79+ In-stock Free, 3-7 Day Delivery from LA / /
Others / Oversized items only, Free, 4-6 weeks oversea delivery Rest small items, Free, 1-3 weeks oversea delivery
Orders under $79 In-stock $8, 3-7 Day Delivery from LA / /
Others / Oversized items only, $20, 4-6 weeks oversea delivery All items, $12-80, 1-3 week oversea delivery

*Please note that
US stock products can only be shipped to US customers, for customers in other countries, please choose international shipping.

 
UK/EU/AU/CA SHIPPING

For customers in AU, CA, EU, UK, you can choose international shipping only, because we have not yet set up local warehouses yet (the good news is that we are gradually negotiating local warehouses, and it is expected to set up local overseas warehouses in these countries one by one around the end of May 2023)

  • For customers in the UK and EU, we provide air shipping 1-3 week delivery option for all items, and for oversize products, we offer economy shipping 4-6 week delivery option.
  • For customers in Australia and Canada, we provide air shipping 1-3 week delivery only.

To AU/CA/EU/UK (except outer islands)

Country Intertional Shipping
Economy Shipping Air Shipping
AU / All items, $15-100, 1-3 week oversea delivery
CA / All items, $15-100, 1-3 week oversea delivery
EU Oversized items only, $30, 4-6 weeks oversea delivery All items, $12-80, 1-3 week oversea delivery
UK Oversized items only, $30, 4-6 weeks oversea delivery All items, $12-80, 1-3 week oversea delivery
REST COUNTRY SHIPPING

To rest countries, we offer air shipping only, all items $20-80 depends on the weight and package size, 2-4 weeks oversea delivery.

Still having questions? No worries, just shoot us an email, [email protected], or contact our online customer service, we are willing to answer your questions at any time!

Refund Policy

CANCELLATION

Order can be canceled before the product is shipped out. If the order is canceled you will get a full refund. Please note that we are not able to cancel shipped-out items as they have already been picked up by our courier partners and cannot be intercepted anymore. 

30-DAY EASY RETURN

We offer 30-DAY EASY RETURN, which means as long as you are not 100% satisfied with your purchase, you can submit your return request via our 7/24 online customer service or email to [email protected]. 

The return request must be submitted within 30 days of the item being delivered. The item must be unused, unworn, and placed in its original packaging. For non-defective items, you should be responsible for the return shipping cost.

Once the returned item is received we will refund you the cost of the item, excluding any shipping costs. Depending on your banking institution, your refund will be credited back to your original payment method(s) in 3 to 20 business days.

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